At Meheru, we want you to love every product you receive. Since all our items are imported from China, we carefully inspect each order before shipping. However, if you face any issue with your purchase, we’re here to help. 💖

🔄 3-Day Exchange Policy

We offer a 3-Day Exchange Policy for eligible products.
If you receive a damaged, defective, or incorrect item, you can request an exchange within 3 days of receiving your order.

To qualify for an exchange:

  • The product must be unused, unworn, and in its original packaging.
  • You must notify us within 3 days via email or phone with proof (photo or video).
  • Exchanges are available for same-value items only and subject to stock availability.

📦 We do not offer cash refunds or returns since products are imported and limited in stock.

❌ Non-Exchangeable Items

For hygiene and quality reasons, the following items cannot be exchanged:

  • Used or damaged products
  • Items without original packaging or tags
  • Sale, discounted, or promotional items

🚚 Damaged or Wrong Product

If you receive a wrong or damaged product, please contact us within 3 days with your order number and clear photos of the issue.
We will verify and arrange an exchange or store credit as per our policy.

💬 How to Request an Exchange

Please contact us at:
📧 Email: meherubrand1122@gmail.com
📞 Phone: 01886479459
🌐 Website: www.meheru.com

Provide your order details, product photo, and reason for exchange. Our team will respond promptly to guide you through the process.

🛍 Note

Since all products are imported from China, minor variations in color, texture, or stitching may occur — these are not considered defects.

Thank you for shopping with Meheru!
We appreciate your understanding and trust as we bring imported ladies’ fashion from China right to your doorstep. 💕